Other points of contact:

Student IT Desk

The Student IT Desk (SID) offers help with substantive questions about software you are going to use within your studies, helps you with the installation of the software and quickly guides you through the package. But you can also contact us with practical questions about your laptop, such as how to access the Internet, which printing facilities are available and how to use them. Our goal is to help you with all your ICT questions and problems so that you can quickly get back to work on your studies.

The SID is staffed by experienced students who, based on their own knowledge and experience, would like to help you further. After all, they know better than anyone what facilities you need during your studies. 

If you want to contact the SID's, please do so in the first instance via e-mail and the Self Service Portal.

  • Email: The email addresses of the various SID locations can be found at Contact information and opening hours.
  • Self Service Portal: fill in the form on the Self Service Portal. Choose in the field 'Service point' a Student IT Desk, Service point LIB or Service point Pulse.

@Hok (Architecture faculty)

SID Fellowship

Studoc (CEG Faculty)

ECHO

SID Drebbelweg (Building 35)

SID Pulse

TU Delft Library

Regular Opening Hours:
The Student IT Desks can be reached at the times mentioned below:

SID @Hok                      

Mon - Fri  9:00 - 17:00

SID Drebbelweg & FLUX 

Mon - Fri  8:00 - 18:00

SID ECHO

 Mon - Sun  8:00 - 00:00

SID Fellowship

Mon - Fri  8:00 - 20:00

SID Library

Mon - Sun  8:00 - 00:00

SID Pulse

Mon - Sun  8:00 - 00:00

SID StuDoc

Mon - Thu  8:00 - 22:00
Fri  8:00 - 18:00

 

Special Dates

SID locations not mentioned below are closed on the corresponding dates.

Soft- and hardware

Via the links below you will find various software packages (free or discounted) that you can use at home for study purposes.

In case of damage to your laptop purchased through the TU Laptopproject.

ICT manuals

On the TU Delft ICT Manuals website: http://ictmanuals.tudelft.nl you will find a lot of information for solving common problems.