The Student IT Desk (SID) offers help with substantive questions about software you are going to use within your studies, helps you with the installation of the software and quickly guides you through the package. But you can also contact us with practical questions about your laptop, such as how to access the Internet, which printing facilities are available and how to use them. Our goal is to help you with all your ICT questions and problems so that you can quickly get back to work on your studies.
The SID is staffed by experienced students who, based on their own knowledge and experience, would like to help you further. After all, they know better than anyone what facilities you need during your studies.
If you want to contact the SID's, please do so in the first instance via e-mail and the Self Service Portal.
- Email: The email addresses of the various SID locations can be found at Contact information and opening hours.
- Self Service Portal: fill in the form on the Self Service Portal. Choose in the field 'Service point' a Student IT Desk, Service point LIB or Service point Pulse.
@Hok (Architecture faculty)
- +31 (0) 15 278 8882
- Sid-adhok@tudelft.nl
- https://adhok.bk.tudelft.nl
-
Julianalaan 134 (BG.Midden.130)
2628 BL Delft
SID Fellowship
- +31 (0) 15 278 8887
- Sid-fellowship@tudelft.nl
-
Kluyverweg 5
2629 HS Delft
Studoc (CEG Faculty)
- +31 (0) 15 278 8884
- Sid-studoc@tudelft.nl
-
Stevinweg 1 (1st floor)
2628 CN Delft
ECHO
- +31 (0) 15 278 9820
- sid-echo@tudelft.nl
-
van Mourik Broekmanweg 5
2628 XE Delft
SID Drebbelweg (Building 35)
- +31 (0) 15 278 8883
- Sid-drw@tudelft.nl
-
Cornelis Drebbelweg 5 (main entrance)
2628 CM Delft
SID Pulse
- +31 (0) 15 278 9830
- Sid-pulse@tudelft.nl
-
Landbergstraat 19
2628 CE Delft
TU Delft Library
- +31 (0) 15 278 9800
- Sid-library@tudelft.nl
-
Prometheusplein 1 (main entrance)
2628 ZC Delft
Regular Opening Hours:
The Student IT Desks can be reached at the times mentioned below:
SID @Hok | Mon - Fri 9:00 - 17:00 |
SID Drebbelweg & FLUX | Mon - Fri 8:00 - 18:00 |
SID ECHO | Mon - Sun 8:00 - 00:00 |
SID Fellowship | Mon - Fri 8:00 - 20:00 |
SID Library | Mon - Sun 8:00 - 00:00 |
SID Pulse | Mon - Sun 8:00 - 00:00 |
SID StuDoc | Mon - Thu 8:00 - 22:00 |
Special Dates
SID locations not mentioned below are closed on the corresponding dates.
Soft- and hardware
Via the links below you will find various software packages (free or discounted) that you can use at home for study purposes.
- TU Software portal https://software.tudelft.nl (login with NetID)
- Surfspot https://www.surfspot.nl (login with NetID)
In case of damage to your laptop purchased through the TU Laptopproject.
ICT manuals
On the TU Delft ICT Manuals website: http://ictmanuals.tudelft.nl you will find a lot of information for solving common problems.