The Selfservice portal and the Service Desks are responsible for providing first-line services in areas involving CRE&FM (Campus and Real Estate & Facility Management), ICT (Information and Communication Technology) and E&SA (Education & Student Affairs).
Staff members, students and visitors may approach a Service Desk for a wide range of services. You can find all information on products and services on the Selfservice Portal. Here you can also request services and products or submit a question to the Service Desk. All faculties and the TU Delft Library have their own Service Desk. This means that there is always a Service Desk located near you.
So you need advice or information? Please check the Selfservice Portal or visit the Service Desk in your building.
Report a malfunction?
During office hours (Mon-Fri 08.00 – 17.30 hours)
Report any failures or malfunctions to the Service Desk in your building, either via the Selfservice Portal, by phone or e-mail. Your call will be processed immediately.
After office hours or during the weekends
Report any failures or malfunctions to the Service Desk in your building via the Selfservice Portal or by e-mail. Your call will be processed on the next working day.
Incidents and maintenance
Information about ICT related incidents and maintenance is available on Reports ICT.
Please note: During exam periods or holidays, the opening hours may differ. For the Library you can find this on this page.
Aerospace Engineering
Building: 61 / 62 / 63 / 64 / 66 / 69 / 188
- +31 (0)15 27 89804
- Servicepunt-LR@tudelft.nl
-
Kluyverweg 1 (main entrance, hb)
2629 HS Delft
Opening hours:
Monday to Friday
from 8 a.m. to 10 p.m.
Applied Sciences
Building: 50 / 58
- +31 (0)15 27 89806
- Servicepunt-TNW@tudelft.nl
-
Van der Maasweg 9 (main entrance)
2629 HZ Delft
Opening hours:
Monday to Sunday
from 8 a.m. to 8 p.m.
Applied Sciences
Building: 22
- +31 (0)15 27 89806
- Servicepunt-TNW@tudelft.nl
-
Lorentzweg 1 (main entrance)
2628 CJ Delft
Opening hours:
Monday to Sunday
from 8 a.m. to 8 p.m.
Architecture
Building: 2c / 3 / 5 / 6 / 8 / 15
- +31 (0)15 27 89805
- Servicepunt-BK@tudelft.nl
-
Julianalaan 134 (main entrance)
2628 BL Delft
Opening hours:
Monday to Friday
from 8 a.m. to 10 p.m.
Civil Engineering and Geosciences
Building: 23 / 26
- +31 (0)15 27 89802
- Servicepunt-CiTG@tudelft.nl
-
Stevinweg 1 (main entrance)
2628 CN Delft
Opening hours:
Monday to Sunday
from 8 a.m. to 11 p.m.
Drebbelweg
Building: 35 / 39
- +31 (0)15 27 88883
- Servicepunt-DW-Flux@tudelft.nl
-
Cornelis Drebbelweg 5 (main entrance)
2628 CM Delft
Opening hours:
Monday to Friday
from 8 a.m. to 10 p.m.
ECHO
Building: 29
- +31 (0)15 27 89820
- Servicepunt-echo@tudelft.nl
-
Van Mourik Broekmanweg 5
2628XE Delft
Opening hours:
Monday to Sunday
from 8 a.m. to 12 a.m.
Electrical Engineering, Mathematics and Computer Science
Building: 35 / 36 / 37 / 38
- +31 (0)15 27 89803
- Servicepunt-EWI@tudelft.nl
-
Mekelweg 4 + 6 (main entrance)
2628 CD Delft
Opening hours:
Monday to Friday
from 8 a.m. to 10 p.m.
Electrical Engineering, Mathematics and Computer Science, building 28
Building: 28
- +31 (0)15 27 89818
- ServicepuntEWI28@tudelft.nl
-
Van Mourik Broekmanweg 6
2628 XE Delft
Opening hours:
Monday to Friday
from 8 a.m. to 10 p.m.
Fellowship
Building: 66
- +31 (0)15 27 88887
- Sid-fellowship@tudelft.nl
-
Kluyverweg 5 (main entrance)
2629 HS Delft
Opening hours:
Monday to Friday
from 8 a.m. to 10 p.m.
Industrial Design Engineering
Building: 32 / 32a
- +31 (0)15 27 89807
- Servicepunt-IO@tudelft.nl
-
Landbergstraat 15 (main entrance)
2628 CE Delft
Opening hours:
Monday to Friday
from 8 a.m. to 10 p.m.
Mechanical Engineering (ME)
Building: 34 / 34a / 34b / 43 / 45
- + 31 (0)15 27 89809
- Servicepunt-ME@tudelft.nl
-
Mekelweg 2 (main entrance lobby)
2628 CD Delft
Opening hours:
Monday to Sunday
from 8 a.m. to 5.30 p.m.
Pulse
Building: 33a
- +31 (0)15 27 89830
- Servicepunt-pulse@tudelft.nl
-
Landbergstraat 19
2628 CE Delft
Opening hours:
Monday to Sunday
from 8 a.m. to 12 a.m.
Technology, Policy and Management
Building: 30a / 30b / 30c / 31
- +31 (0)15 27 89801
- Servicepunt-OTBM@tudelft.nl
-
Jaffalaan 5 (main entrance)
2628 BX Delft
Opening hours:
Monday to Friday
from 8 a.m. to 10 p.m.
TU Library
Building: 20 / 21
- +31 (0)15 27 89800
- Servicepunt-LIB@tudelft.nl
-
Prometheusplein 1 (main entrance)
2628 ZC Delft
Opening hours:
Monday to Sunday
from 8 a.m. to 12 a.m.
Services
You can find these services in the ICT & FM products and services catalogues.
Students can contact the Service Desk of the faculty for the following E&SA services:
- any questions about the timetable
- arranging an appointment with an academic counselor (not at CEG and AE)
- submitting examination application forms
- collecting certificates (not at EEMCS)
- submitting marks sheets
- printing certified marks sheets
- booking lecture rooms for graduation