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P. (Pelin) Esnaf-Uslu MSc
P. (Pelin) Esnaf-Uslu MSc
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Publications
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2022
The Eye Inward and the Eye Outward
Introducing a Framework for Mood-Sensitive Service Encounters
Pelin Esnaf Uslu / Pieter M.A. Desmet / Hendrik N.J. Schifferstein -
2021
Mood-sensitive communication styles
Embodiment through a card-based tool
P. Esnaf-Uslu / P.M.A. Desmet / Hendrik N.J. Schifferstein -