Publicaties

• 2024

  Design for Interpersonal Mood Regulation

  Introducing a Framework and Three Tools to Support Mood-Sensitive Service Encounters
  P. Esnaf-Uslu

• 2022

  The Eye Inward and the Eye Outward

  Introducing a Framework for Mood-Sensitive Service Encounters
  Pelin Esnaf Uslu / Pieter M.A. Desmet / Hendrik N.J. Schifferstein

• 2021

  Mood-sensitive communication styles

  Embodiment through a card-based tool
  P. Esnaf-Uslu / P.M.A. Desmet / Hendrik N.J. Schifferstein

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