Understanding user values in healthcare conversational agents
Contact: Shatha Degachi (C.Degachi@tudelft.nl)
This study uses co-design and creative participatory design methodologies to involve low income young families from the Isjelmonde area in Rotterdam in the design of a healthcare conversational agent. By designing along with end-users, we can understand their values in relation to technological artefacts and health such a privacy, transparency, autonomy, and aesthetic hedonism. We can also uncover tensions in values priorities within and without our target group. This study would be tasked with providing conversational agent design characteristics recommendations such as modality, personality, language accessibility, agent role, embodiment, and host platform.
*highly preferable: Dutch language skills.
