Harthulp

A smart question-and-answer platform for cardiac patients

Harthulp combines deep learning and design to help cardiac patients quickly find relevant information on health-based social networks.    

Researcher:

Ward Hendrix

Design methodologies:

  • Text analytics
  • Computer science techniques
  • Design requirements

Project type: Master Project
Integrated Product Design

Domain: Service Design

2019

Challenge

The challenge was to create a design to improve the sustainability of health-based social networks, which are visited by an increasingly large group of cardiac patients who seek help from a limited group of volunteer cardiologists.

Harthulp could provide better and more efficient aftercare for cardiac patients.

Ward Hendrix

Result

Harthulp could provide better and more efficient aftercare for cardiac patients. It introduces a question wizard that enables patients to quickly find information on the platform so that it is not always necessary to ask a question to a healthcare professional and to wait for a reply. The solution was realized by a deep learning model that captures the semantics of words on health-based social networks. In this way, patients can search with short questions and retrieve relevant posts while they may not contain the exact same words.


Ward Hendrix