Riding Towards Safety: Engineering and Human Factors Shaping Food Delivery Safety

Rider safety is more than just following traffic rules. Behind every quick delivery lies a complex system of logistics and human elements. This webinar looks at the growing presence of this new group of road users – delivery drivers – and how their presence and behaviours affect road traffic, safety and other users, and what factors, for example pressure to meet delivery schedules/quotas or use of easily modified bikes (such as fatbikes), play a role in safety.

This webinar explores two critical dimensions of food delivery riders’ safety:

• Engineering and Operational Aspects – Discussing the role of optimized route planning, logistics, and emerging technologies in ensuring safe and efficient delivery systems.
• Social and Human Factors Perspective – Examining rider safety behaviors, adherence to protocols, and the societal influences shaping risk and safety management.

TU Delft’s cutting-edge research uniquely addresses these challenges by integrating engineering innovation with a deep understanding of human behavior. Participants will gain a comprehensive socio-technical perspective on enhancing safety in the evolving food delivery sector.

Read more about the webinar