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I connected my Brightspace course to the wrong Grasple course, how can I fix this?

Troubleshoot item I connected my Brightspace course to the wrong Grasple course, how can I fix this? Please contact…

Only the logo is shown on the displays. What should I do?

Troubleshoot item Only the logo is shown on the displays. What should I do? Somebody has selected another quadrant and left the room without…

Students cannot see the recorded meeting, what should I do?

Troubleshoot item Students cannot see the recorded meeting, what should I do? Students can only see recordings for meetings if they were…

Uploading slides is very slow, what should I do?

Troubleshoot item Uploading slides is very slow, what should I do? This is often caused by a large amount of LaTeX formulas contained in the…

What can I do if I get an error using Virtual Classroom?

Troubleshoot item What can I do if I get an error using Virtual Classroom? Cookies might be blocking your browser activity. Start by…

I cannot edit the meeting, what happened?

Troubleshoot item I cannot edit the meeting, what happened? It might be that you set the meeting date and time to Now . In this case, you…

I cannot save the Virtual Classroom meeting, what should I do?

Troubleshoot item I cannot save the Virtual Classroom meeting, what should I do? It could be that the calendar tool is disabled. Follow the…

How can I fix my poor audio quality?

Troubleshoot item How can I fix my poor audio quality? Reposition the microphone closer to your face, as some microphones are directional…

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Prof.dr.ir. M.J.G. (Sandra) Erkens

Biography Professor Sandra Erkens holds the Chair of Pavement Engineering Practice at Delft University of Technology. Besides her position…