Troubleshoot item
Why are my students not able to access my course?
- Check if students are enrolled in course by going to the Classlist (Course Admin -> click on Classlist in Learner Management).
- Check how students are trying to access the course:
Can you find the course in Brightspace?
Is the course active?
Can you find the course in the course catalog or Osiris (depending on the method of student enrolment).