Troubleshoot item
The presenter tool does not work (but the batteries are not empty). What should I do?
A presenter tool sends a next/previous signal to the computer. The computer puts that signal through to the active application. With the four quadrants running concurrently, it could be that on that particular moment the active application is the SMARTboard’s notebook or another application. To solve, make Powerpoint the active application by selecting the PowerPoint icon in the taskbar of the desired quadrant.